Customer support and satisfaction is our number
one priority! We are dedicated to providing the
highest possible quality of support. Give us your comments, and let us
know how we are doing! Check out our Frequently
Asked Questions (FAQ) to see if your question can be answered there.
Current Software Versions
If you are currently using APT
software, check the Version
Listing to see if a newer version is available. If you need an
update, contact us.
Updates are available at no additional charge to subscription customers.
Online Product Registration
Register your APT product for
notification of updates and special offers. Online
Product Registration now available.
Our FTP Internet site can be
found at ftp.beyondftp.com. This
facility includes evaluation software, software updates, technical white
papers, and informative marketing materials. Use username
"Anonymous" and provide your e-mail address as your password.
E-Mail / FAX
You can contact our engineers
at . We can be
reached by fax at
. Be sure to include a voice phone number where you can be reached. We
will get back to you promptly.
Online Product Documentation
Beyond FTP provides contextual
help via the F1
key. The help system is a mirror of the actual program so
that once the help system is activated you can explore and get
help for the program by clicking on individual sections of the
screen images. Beyond FTP also supplies a comprehensive
tutorial, allowing the user to get a jumpstart on some of the most
Telephone Technical Support
Our engineers are available
Monday through Friday from 9:00 a.m. to 5:00 p.m. U.S. Eastern Standard
Time. So we can serve you most effectively, please have available the
serial number and version number of your software. We are here to help.
This service allows you
to keep your Beyond FTP software up-to-date and receive continued
product support. Learn more about our Subscription